Frequently Asked Questions
How do payday loans work?
We offer payday loans between N$500 and N$8,000, generally due in full on your next pay date. These loans are designed purely for short-term use to help you in a financial emergency.
Are loans available to business people?
Unfortunately not. We only offer loans to people with permanent or temporary employment if the contract end date is before the loan maturity date.
What are your working hours?
Our branches are open Monday-Friday 08:00-17:00 and Saturday 08:00-13:00.
Our call centre hours are Monday-Friday 07:00-18:00 and Saturday 08:00-13:00.
How long does it take to process the loan?
If you have all the documents in place, we will have your application approved the same day.
How much is your interest rate?
Collabo FS always operates according to responsible and affordable lending principles. Our interest rates vary and are subject to credit history, affordability, and other relevant criteria. Please get in touch with us to learn more.
How can I repay the loan?
You can repay the loan by making a bank transfer or visiting the nearest branch to pay by cash or card.
Bank transfer
First National Bank
Branch Name: Ongwediva Branch
Account Number: 62259072321
Branch Code: 280233172
Please use your loan number or ID number as a reference to deposit funds. In case you have any questions, call us on +264 81 4149000